Terms of Service

1. Acceptance of Terms

By accessing or using RedPlusAI ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

RedPlusAI provides:

• ReportE: AI-powered medical report explanation services
• SecondO: Expert radiologist second opinion services (when available)
• Other healthcare-related services as may be added from time to time

3. Medical Disclaimer

IMPORTANT: Our services are for informational and educational purposes only. They do not constitute medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of information obtained through our Platform.

4. User Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account (if applicable)
• Use the services only for lawful purposes
• Not upload malicious code, viruses, or harmful content
• Not attempt to reverse engineer or hack the Platform
• Respect intellectual property rights

5. Privacy and Data Protection

Your use of the Platform is also governed by our Privacy Policy. We take data protection seriously and comply with applicable healthcare data protection regulations.

6. Payment Terms

• All prices are in Indian Rupees (INR) unless otherwise stated
• Payment is required before service delivery
• We use trusted third-party payment processors for secure transactions
• Refunds are subject to our Refund Policy

7. Intellectual Property

All content on the Platform, including text, graphics, logos, software, and AI-generated explanations, is the property of RedPlusAI or its licensors and is protected by copyright and other intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, RedPlusAI and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform or services.

9. Accuracy of Information

While we strive for accuracy in our AI-generated explanations and expert reviews, we cannot guarantee that all information is 100% accurate, complete, or up-to-date. Medical information changes rapidly, and individual cases may vary.

10. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

11. Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

12. Modifications to Terms

We may update these Terms of Service from time to time. We will notify users of any material changes by posting the new terms on this page with an updated "Last Updated" date.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

14. Contact Information

For questions about these Terms of Service, please contact us at:

Email: support@redplusai.com
Phone: +918467822022

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